Part of a Whole

My name is Nicolas Steenhout.
I speak, train, and consult about inclusion, accessibility and disability.

Overheard Conversation Between 2 Supermarket Clerks

I was at the grocery store this evening. I overheard something I am quite sure I wasn’t supposed to. It was 2 store clerks talking to one another. The part of the conversation I heard went like this:

Boy clerk: F*ck, I can’t stand that guy in the wheelchair!
Girl clerk: Actually, he’s quite nice if you don’t treat him like crap.

Just that, very short. Very interesting…

Someone ought to tell their employees it’s not generally a good idea to discuss their clients in public (or at all, in fact). But it’s true, treat me right and I’ll respond in kind. Treat me like rubbish, and I’ll be in your face. And if I’m in your face because of your attitude towards me, don’t go and complain! You reap what you sow.

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