You Did Not Lose Me As A Customer, You Pushed Me Away!

I am continually amazed at businesses that just won’t respond to me. Businesses may commit many sins, may have many faults, but the one thing that is sure to send me looking at other options is if they don’t speak to me. So, ok, this is not a post about accessibility, but I needed to get it off my chest!

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Disabilities And Purchasing Power

Today I tweeted that people with disabilities are the 3rd largest market in the United States according to the US Office of Disability Employment Policy (ODEP). I admit, the news did not surprise me much. People with disabilities realise they have buying power, unfortunately, most businesses don’t seem to understand that. I remember bumper stickers saying "I’m disabled, I vote, and I spend".

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