Jetstar Continually Fails Passengers With Disabilities

Today the New Zealand Herald published an article about an apology from budget airline Jetstar – they apologised for ‘inhumane’ treatment of a passenger asking a refund on a flight because of the 22 February 2011 earthquake that hits Christchurch (which, incidentally, has killed 160 people at the time of this writing).

The story is appaling – but the cynical part of me just isn’t surprised. It isn’t the first time I hear about that airline treating people badly. Of interest to me here, is the multiple stories of Jetstar treating passengers with disabilities like crap.

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The way people treat their familiar is often a good indicator of how they’ll treat their fellow humans. I say familiars, because "pet" just doesn’t convey the relationship we can have with dogs or cats. Our dog is undergoing multiple medical tribulations. We’ve been told that it might be kinder to just put her to sleep. Euthanasia. I was tempted to ask these people if they’d kill their kid because they had to undergo a couple expensive surgeries…

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