I received my new HTC Magic from Vodafone NZ yesterday. I couldn’t wait to get home to check it out and set it up. After "toying" with the phone for a bit less than a day, I have to say that I like it. A lot. The device isn’t perfect, but I do think it’ll meet my needs.
Vodafone
Stellar Customer Service From Vodafone NZ
Yesterday, Vodafone NZ ran a treasure hunt, hiding 20 HTC Magic phones throughout the country. Being in desperate need of a phone, I went on the hunt. Because of a spurr-of-the-moment decision it became impossible for me to even attempt to win the phone, being excluded as a wheelchair user. I was rather disappointed, to say the least. But that is not the important bit. The important bit is that Vodafone turned around and found a fix in less than 20 minutes from being alerted to the problem. They went above and beyond, and I want to thank them.